Hi, I’m Jessica but, you can call me Jess.
📍 Reading, writing, & hoarding books in CA.
Why UX writing and content design?
My journey into UX writing and content design stemmed from my passion for writing, reading, culture, and tech, leading me to pursue Humanities at San Diego State University while gaining experience in copywriting, customer service, sales, blog writing, and teaching English as a second language. In 2021, I realized that clear communication and storytelling were at the core of each role, pivoting to UX Writing to blend my skills in creating user-centered content for digital experiences.
As a UX Writer and Content Designer, I advocate for useable, learnable, and accessible content-driven experiences. What motivates me is the chance to provide better experiences and help improve the lives of as many people as possible through the power of words, aiming to be part of the solution and understand the responsibility that comes with it.
I strive to constantly refine my craft and seek new learning opportunities because I believe curiosity is essential in all aspects of life. Curiosity drives my eagerness to ask more questions, explore the unknown, live, and learn, building clarity and adventuring into the unknown to make it known.
Experience
2023–NOW
UX Writer at RYVYL
2021-2024
Freelance UX Writer & Content Designer
2020-2021
English as a Second Language Teacher
2019-2020
Sales Associate at The Art Institute of Chicago
2018-2019
UX Research Internship in Shanghai, China
2017-2018
Marketing & event coordination internship and volunteer work
Projects
2023–NOW
UX Content Designer at UCrowdSecurity
Education
2015-2019
San Diego State University
Certifications
2021
UX Content Collective
2020
International TEFL Academy
What I’ve worked on