Hi, I’m Jess

📍 Reading, writing, & hoarding books in IL.

Experience

2023–2025

UX Writer at RYVYL

2021-2024

Freelance UX Writer & Content Designer

2020-2021

English as a Second Language Teacher

2019-2020

Sales Associate at The Art Institute of Chicago

2018-2019

UX Research Internship in Shanghai, China

2017-2018

Marketing & event coordination internship and volunteer work

Projects

2023–Now

Product & Content Designer at UCrowdSecurity

Education

2015-2019

San Diego State University

Certifications

2021

UX Content Collective

2020

International TEFL Academy

2025–Now

Content Designer at TikTok

2018

Fudan University (Study abroad program)

What I’ve worked on

  • NanoKard Website

    Led UX writing in NanoKard’s website project from concept to launch.

    View case study

  • NanoKard promotional and help content

    Created comprehensive, user-friendly help center content and images.

    View case study

  • NanoKard mPOS App

    Improving content across NanoKard’s retail employee checkout flow

    View case study
  • NanoKard eCommerce checkout

    NanoKard eCommerce checkout

    Edited content to enhance the eCommerce checkout flow.

    View case study

  • The Swarm

    Reviewed and edited SaaS product screens.

    View case study

  • Coyni

    Content tailored for app store images and product descriptions.

    View case study