Hi, I’m Jessica but, you can call me Jess.

📍 Reading, writing, & hoarding books in CA.

Why UX writing and content design?

My journey into UX writing and content design stemmed from my passion for writing, reading, culture, and tech, leading me to pursue Humanities at San Diego State University while gaining experience in copywriting, customer service, sales, blog writing, and teaching English as a second language. In 2021, I realized that clear communication and storytelling were at the core of each role, pivoting to UX Writing to blend my skills in creating user-centered content for digital experiences.

As a UX Writer and Content Designer, I advocate for useable, learnable, and accessible content-driven experiences. What motivates me is the chance to provide better experiences and help improve the lives of as many people as possible through the power of words, aiming to be part of the solution and understand the responsibility that comes with it.

I strive to constantly refine my craft and seek new learning opportunities because I believe curiosity is essential in all aspects of life. Curiosity drives my eagerness to ask more questions, explore the unknown, live, and learn, building clarity and adventuring into the unknown to make it known.

Experience

2023–NOW

UX Writer at RYVYL

2021-2024

Freelance UX Writer & Content Designer

2020-2021

English as a Second Language Teacher

2019-2020

Sales Associate at The Art Institute of Chicago

2018-2019

UX Research Internship in Shanghai, China

2017-2018

Marketing & event coordination internship and volunteer work

Projects

2023–NOW

UX Content Designer at UCrowdSecurity

Education

2015-2019

San Diego State University

Certifications

2021

UX Content Collective

2020

International TEFL Academy

What I’ve worked on